Shipping + Handling
COVID-19 Shipping Update:
Due to the COVID-19 restrictions orders may take longer than usual to be delivered. If you have any concerns, please don't hesitate to contact us via our Contact Us page.
Thank you for your patience and understanding during these uncertain times
We charge a flat rate of $10 anywhere in Australia! FREE SHIPPING for all orders over $99
Physical street address only
Please do not use PO Boxes. We prefer to send by courier because they take better care with your parcels and it is more cost and time efficient.
Normal dispatch times are 2-4 days once we receive your order.
During sale/peak times, our regular order processing time frames may be extended up to 7 days.
We care about our environment and use 100% eco friendly, reusable packaging including paper bubble wrap. Please recycle your packaging where possible.
All orders are dispatched from Noosa Heads, Queensland.
We offer FREE local delivery within a 10km radius of Noosa Heads
This option will be available providing you live within 10kms of Noosa heads.
If you request a change of delivery address once your parcel has been shipped, please note you will be responsible for a new delivery fee as this is classed as a new delivery. This will be charged at the rate our courier company charges.
Should your order not be received/go missing, please email us straight away and we will assist further. Although we do not take responsibility for any stolen goods, we are more than happy to help track it down and chat to our courier partners and assist in any way possible!
DELIVERY TIMES - current approximate times
QLD metro areas delivered within 2 - 4 business days after the order is dispatched.
NSW & VIC metro areas delivered 3 - 5 business days after the order is dispatched.
SA & WA metro areas delivered 5 - 10 business days after the order is dispatched.
Note: Regional & Rural areas can take up to 5 days longer than metro deliveries.